Thursday, March 17, 2011

Breed of sales-persons

There is a movie "Salesman of the year" in Hindi. You might want to catch that in Netflix (it has English subtitles). It is about how a guy builds business through honesty and hard work.

The other day I wandered into Best Buy looking for a capacitor for my TV, and I met this sales guy. I asked him where I might find capacitors, and he said, "Oh you want to repair your TV and avoid buying a new one? Well capacitors are expensive, that's what I have heard. It might be better to go in for a new TV. Capacitors cost something like $200.. I don't know, but that's what someone told me"

Of course capacitors don't cost so much. And I subsequently found them all, for well under $10. And repaired my TV. But that's another story.

The real real is about this Best Buy guy. Just like in the movie above, Best Buy is an old school business that thrives on bullshitting the public and milking them for money. They are not alone, however. I have seen many cheap repair shops in India that do just the very same. In the movie, the Hero thwarts the competition by playing by fairness and honesty. And in this e-age, honesty is more important than ever, because the truth is much nearer your reach.

I subsequently finished watching the movie on my newly repaired TV. Bravo!

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